Transferring a Client from In Clinic to Online Acne Program
Overview The procedures that both the front desk and the coaches should follow when a client switches from the clinic to the online program are explained in this article. Information the Front Desk should share with the Client When a client needs to change from in clinic to the Online Acne P…
How to Transfer a Call from the Softphone App to a Clinic Landline Extension from iPhone
How to Transfer a Call from the Softphone App to a Clinic Landline Extension from iPhone There will be times when a remote employee will be on a phone call with a client and the call needs to be transferred to a team member working in the clinic. You can transfer the call and introduce your caller before completin…
How to Transfer a Phone Call from the Clinic to Another Extension or Softphone
How to Transfer a Phone Call to Another Extension or Softphone If you need to transfer a phone call to another employee in the office or to an employee using the Softphone App, please follow these directions: 1. When on an active call press the TRANSFER key (located at the bottom of the phone screen) 2. Dial…
